They were everything they said they were and more
The following is a questionaire that one of our visitors emailed to one of our “Design-at-a-Distance” customers who gave us some very high marks!
Hi. My name is Ralph and I am planning on getting a deck built by VA Deck. I found them on-line and do not know much about the company or their work ethics. I am interested in finding out if you are happy with your deck. I obtained your email address from their web page, I hope you do not mind. If you have a minute or two to answer the following questions, it would help me decide weather or not I will use this company.
1. Did the company perform what was agreed upon in the time frame that was agreed upon?
Yes. They were punctual, very professional, helpful and friendly.
2. Was the final price what was agreed upon?
Yes. The price quoted was exact.
3. Did the company have to be called back for any reason?
Yes, to tell them what a great job they did.
4. Was the quality of workmanship what you desired?
The materials used were great.
5. If you had to do it all over again what would you do different?
I could have saved money on handling the Building Permit myself, but they did it for me per my request since I don’t like waiting in county offices and have better things to do. I can’t say enough good things about VA Deck. They were everything they said they were and more. Professional, honest, courteous and on time. They delivered in every way. You definitely will not go wrong using them. Best and most helpful web site for home improvement I have seen. I am glad I found them because I was looking at a price tag 3 times more than what I paid with VA Deck. The other thing that is important is that you can always get in touch with them and they are very helpful and offer you a lot of alternatives if you want to save money.
Answers to this questionaire were supplied by our client, Mr. Stephen Pradier